Privacy Policy for Properties With Joy

At Properties With Joy (accessible via www.propertieswithjoy.com), we prioritize the privacy of our guests. This document outlines the types of information we collect and how it is used to secure your booking.

1. Information We Collect
To process your reservation and ensure the security of our properties, we collect the following personal data:

• Identity Data: Name, date of birth, and government-issued ID (for guest verification).

• Contact Data: Email address and phone number.

• Financial Data: Payment card details (processed securely via Stripe; we do not store full card numbers).

• Booking Data: Dates of stay and number of guests.

2. How We Use Your Information
We use your data strictly for the following purposes:

• Processing and confirming your reservation.

• Verifying guest identity to prevent fraud and ensure property security.

• Communicating with you regarding check-in instructions and stay details.

• Complying with legal obligations and accounting requirements.

3. Data Sharing & Security

• Third Parties: We do not sell your data. We only share necessary data with trusted processors required to run our business, specifically Hostaway (booking management) and Stripe (payment processing).

• Security: We utilize industry-standard encryption and security protocols to protect your personal information.

4. Your Rights (GDPR) Under UK Data Protection laws, you have the following rights:

• Right to Access: You may request copies of your personal data.

• Right to Rectification: You may request that we correct inaccurate information.

• Right to Erasure: You may request that we delete your personal data (subject to legal record-keeping requirements).

• To exercise any of these rights, please contact us at: brad@propertieswithjoy.com

5. Cookies
• We use essential cookies to ensure the proper functionality of this booking engine. These are necessary for security and booking management. We do not use third-party tracking cookies for advertising on this specific booking portal.

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